Employment & Internships

Employment  

• Temporary Art Handlers

  Temporary Art Handlers

  Reporting to the Chief Preparator, Art Handlers are responsible for assisting with the following: installation, care and deinstallation of artwork and historic objects in the Museum of Art and on the grounds; signage installation for exhibitions; wall repair, preparation and painting; safe transportation of artwork; loading and unloading trucks of packed artwork; proper packing of artwork for shipping; and other tasks as required. Art Handlers are scheduled in advance on an as-needed basis.

  Candidate Profile:

  The ideal candidate will have two years of museum-related experience in art preparation and basic knowledge of art making practices, art history, and conservation or the willingness to learn. Must have confidence with both manual and power tools and their capabilities, strong organizational skills and the ability to carry and lift 50 lbs.

  Please send your resume to Penny Bruckse, Vice President of Human Resources at Pbruckse@cheekwood.org.

  Cheekwood is an equal opportunity employer

• Membership Coordinator

  Membership Coordinator

  Cheekwood is searching for a creative, strategic thinking Membership Coordinator.  Reporting to the Director of Development, the Membership Coordinator is responsible for the retention and growth of the membership base, which provides nearly 12% of Cheekwood’s operating income.

  • Membership Retention and Growth:  In concert with the Director of Development, assist in the creation and execution of campaigns to retain existing members and grow the overall number of member households, including on-site, mail, email, and digital campaigns.
  • Customer Service:  Serve as the primary point-of-contact for membership inquiries, including all telephone and email correspondence directed toward the membership office pertaining to new memberships, renewals, upgrades, E-cards, and online orders.  Process memberships and renewals that originate via telephone and provide backup support to the Visitor Services team for on-site membership purchases and the Database Management team for web and mail transactions.
  • Moves Management: Through suggestive selling and data research, effectively grow the number of contributing member households and communicate potential donor households to the Development team.
  • Marketing:  Serve as the primary liaison from Membership to the Marketing department and own any necessary membership marketing needs including website, e-blasts, mailings, etc.
  • Record management in Altru: Records data as appropriate related to membership transactions accurately and works in concert with the Director of Data Analytics to ensure data integrity.
  • Event Planning:  Own the development and execution of Member Appreciation Days and any stewardship events for Contributing Members.

  Qualifications: The ideal candidate will have a bachelor’s degree and experience working in a non-profit, equivalent fundraising/membership organization, or data-driven sales-based organization. Knowledge of Altru, The Raiser’s Edge, Tessitura, or similar CRM program, Excel, Word, and Publisher is strongly preferred. This person must possess excellent organizational skills, attention to detail, ability to adapt to varied duties, ability to work with volunteers, team player, professional attitude, interest in technology, good verbal and written communication skills, and a willingness to provide extraordinary customer service.

  Send your letter of interest and resume to Penny Bruckse, Vice President of Human Resources, at Pbruckse@cheekwood.org.

  Cheekwood is an equal opportunity employer

• Full-time Gardener   

  Full-time Gardener

  Cheekwood is seeking several individuals that have a strong interest in horticulture with an eye and appreciation for detail to assist in horticultural operations.

  • Performs general landscape maintenance including planting, mowing, weeding, spraying, irrigation, pruning, pest control, and trimming
  • Works to maximize quantity of work produced and conscious of efficient time management
  • Operates and is responsible for the daily care of the landscape maintenance equipment
  • Responsible for securing all equipment at the end of each day and notifying supervisor of any supply needs.
  • Works on special project needs determined by supervisors or managers.
  • Performs related garden work as required.

  Qualifications: Must have the ability to occasionally lift 50lbs, work in all types of outdoor weather conditions and work the required hours, 7:00 AM to 3:30 PM Tuesday-Saturday.

  Send your letter of interest and resume to Penny Bruckse, Vice President of Human Resources, at Pbruckse@cheekwood.org.

  Cheekwood is an equal opportunity employer

• Full-time Collections Manager/Registrar

  Full-time Collections Manager/Registrar

  Cheekwood Botanical Garden & Museum of Art is seeking a Collection Manager/Registrar to oversee the registration and collections management of the Museum of Art Permanent Collection, loan collections, and exhibitions.

  • Responsible for managing the registration, accessioning and deaccessioning of all objects in the permanent collection through adherence to professional standards in accordance with Cheekwood’s collection management policy; manages the Collections Management System and updates the database with new records and object locations.
  • Manages all aspects of processing incoming and outgoing loans for both Cheekwood’s permanent collection and loans for exhibitions shown at Cheekwood.
  • Maintains environmental monitoring equipment of Museum galleries and art storage spaces.
  • Plans and implements inventory projects for both objects and records; tracks the location of every object in the permanent collection (plus loans) and approves all object movements and housing arrangements.
  • Assists with the exhibition planning for temporary exhibitions, including maintaining the installation calendar, reviewing contracts, and managing rights and reproductions for publications.
  • Authors policies and forms for Permanent Collection care that adhere to best practices and AAM professional standards; manages and executes Permanent Collection conservation program according to professional standards.
  • Manages the institutional archives, including cataloguing new material, maintaining and updating the finding aids and exploring opportunities to increase access to the collection for scholars and the general public. Responsible for incoming and outgoing information requests connected with the permanent collection, archives, temporary and extended loans (along with curatorial staff).
  • Supports the historical initiatives with proper object registration for new acquisitions to the historical collection. Works with the Curator of Decorative Arts and Historic Interpretation to asses conservation needs and to consolidate the Cheek Family History materials within the existing institutional archives.
  • Supervises volunteer and intern projects for the Museum of Art.

  Qualifications: The ideal candidate will have a MA in Museum Studies, or related field, or equivalent registrarial experience (minimum three years). Must have knowledge of museum registration methods, conservation procedures and knowledge of legal & ethical museum standards. Knowledge of museum registration software, accuracy and attention to detail and excellent organizational skills. This is a full-time, 40 hours per week, position with competitive benefits.

  We offer the ability to work in an exceptionally beautiful setting. Please send a cover letter and resume to Penny Bruckse, Vice President of Human Resources at Pbruckse@cheekwood.org.

  Cheekwood is an equal opportunity employer

• Part-time Front of House

  Part-Time Front of House

  Café 29 at Cheekwood is seeking several part-time Front of the House staff members. This position is responsible for ensuring all food and beverage items are ordered & delivered correctly while providing exceptional customer service to guests.

  Qualifications: The ideal candidate will have previous food service and barista experience; cashier knowledge; strong teamwork and customer service skills and the ability to work in a fast-paced environment. An ABC certification is required. Willing to train anyone with a friendly positive attitude. Both daytime and weekend shifts are available. Please send your resume to Cafe29@cheekwood.org.

  Cheekwood is an equal opportunity employer

• Full-time Database Associate **

  Full-time Database Associate **

  Reporting to the Database Coordinator, the Database Associate works to maintain the membership database and provides quality member customer service.

  POSITION DESCRIPTION:

  • Record Management in Database: Accurately inputs constituent information including biographical, payment, membership, and contact data. Updates and maintains active records with current information. The database currently contains more than 13,000 active member households and in excess of 100,000 constituent records.
  • Customer Service: Responds to general membership inquiries via phone, email, and in-person visits. Documents appropriate correspondence in constituent records for future reference.
  • Processing Membership and Gift Transactions: Processes membership renewals, new memberships, and gift memberships in the Blackbaud AltruEnsures constituent and payment information is entered accurately and promptly.
  • Administrative Assistance: Regularly assists with the administrative tasks of the Membership/Development team, including gift acknowledgement and necessary filing.

   Additional Responsibilities

  • Assist with database clean-up projects, reporting functions and other duties assigned by supervisor.

  CANDIDATE PROFILE:

  The ideal candidate will have 1-3 years of administrative or customer service experience working with Blackbaud ALTRU or similar CRM programs; exceptional attention to detail; ability to work well with repetitive functions and varied duties with limited supervision. Knowledge of non-profit fundraising and/or membership organization is a plus. This is a full-time (30-40 hours per week) position with competitive benefits.

  We offer the ability to work in an exceptionally beautiful setting. Please send a cover letter and resume to Penny Bruckse, Vice President of Human Resources at Pbruckse@cheekwood.org

  Cheekwood is an equal opportunity employer

• Full-time Visitor Services Representative 

  Full-time Visitor Services Representative

  Working closely with the Tour & Visitor Experience Manager & Coordinator, this position will greet all Cheekwood visitors combining exceptional customer service with attention to detailed register keeping at the Visitor Services Desk inside Botanic Hall, Visitor Services Gatehouse and the Ticketing Kiosks.

  POSITION DESCRIPTION: 

  • Information specialist about Cheekwood, including the history of the mansion, the estate grounds, permanent collection and exhibits. Keeps up-to-date with the current events on site. May attend docent meetings and trainings to stay current on an as needed basis.
  • Welcome and greet all visitors while explaining the benefits of Cheekwood Membership and the collection of admission fees, while providing excellent customer service to all guests. Create meaningful connections and fulfilling experiences for guests.
  • Actively promote and sell membership to reach monthly revenue goals. Renews and processes new Cheekwood Memberships as needed.
  • A basic understanding of Altru or current ticketing software, to perform daily sales, advance sales, group sales and membership sales.
  • Monitor all incoming and exiting traffic. Directing guests, workers, delivers and business clients to appropriate sites, and notifying security when necessary.
  • Receives incoming phone calls with the ability to inform callers of times, prices, events etc. Directs calls to the appropriate departments as necessary.
  • Assists in the management of the ticketing phone line to help solve ticketing questions and issues.
  • Track and report all data thoroughly and accurately, including all information collected (i.e. cash, credit card, membership forms, demographics data, visitor counts, etc.).
  • Prepare the end of day closing report and reconciling sales report to cash on hand and the cash till.
  • With Security, helps to enforce Cheekwood’s visitor guidelines and rules for the property, the mansion and museum.
  • Assists the Tour and Visitor Experience Manager and Coordinator in setting up ticketing kiosks for seasonal events.

   

  CANDIDATE PROFILE:

  The ideal candidate will have an energetic and pleasant personality with excellent oral communication skills; strong customer service skills; ability to operate a cash and ticketing system and money transactions; perform light administrative duties; able to work productively in an instructed environment with frequent interruptions; must have the availability to work a flexible schedule. Previous Retail Sales /Customer Service Experience is preferred. This is a full-time position, approximately 30-40 hours per week, with competitive benefits.

  We offer the ability to work in an exceptionally beautiful setting. Please send a cover letter and resume to Penny Bruckse, Vice President of Human Resources at Pbruckse@cheekwood.org

  Cheekwood is an Equal Opportunity Employer

   
• Part-time Housekeeper **

  Part-time Housekeeper **

  Reporting to the Facilities Manager, this position is responsible for thoroughly cleaning assigned areas with attention to detail. The ideal candidate will be dependable, flexible to move from building to building, enjoy working in a team environment and possess outstanding customer service skills. Must have the ability to regularly lift and move up to 50 pounds, a valid driver’s license and the availability to work late afternoons and evenings Thursday-Saturday.

  We offer the opportunity to work in an exceptionally beautiful setting. Send resume to Penny Bruckse, Vice President of Human Resources at Pbruckse@cheekwood.org.

  Cheekwood is an equal opportunity employer

• Public Programs Internship

  Public Programs Internship

  Cheekwood Public Programs Internships are designed for the university or college student seeking hands-on experience in a non-profit museum and botanical garden. Interns can experience all aspects of museum education and programming including: developing and teaching classes and drop-in art making activities, creating educational materials, contributing to Cheekwood’s wide range of events and public programs, and working with a variety of age groups. The internship is ideal for students wishing to gain experience in: art education, museum education, event planning, and music business. Responsibilities:

  • Interns will work with the Public Programs Manager and Public Programs Coordinator to plan and execute monthly programs, concerts, lectures and workshops, and seasonal events such as Cheekwood in Bloom, Spring Art Hop, Cheekwood Harvest, El Día de los Muertos, and Holiday at Cheekwood.
  • Interns will conduct a semester long project as well as carry out duties potentially including: researching talent for public programs, assisting with performance preparations, organizing event space, lay-out, and logistics, and overseeing programs while in progress.
  • Public Programs Interns may also assist in managing our weekly drop-in art making activities, such as Tuesdays for Tots, and other camps, classes, and workshops for adults and children.
  • From developing craft activities and preparing the supplies to facilitating class sessions, interns will help create a fun and educational season of classes.
  • Potential duties include: supply ordering & preparations, lesson planning for classes and larger events, leading drop-in art programs, planning and facilitating seasonal programming for families.

  Qualifications: College or University student preferred, with experience in art education, museum education, or studio art preferred. Customer service or teaching experience a plus. Hours/Time Commitment: Time commitment is 6-12 weeks with a minimum of 15 hours weekly, with a total minimum of 90 hours during the internship. Must be available weekends. All interns are required to record their service hours through our online Volunteer Information Center (VIC). Compensation: Students are encouraged to seek academic credit from their institution. Cheekwood will work with students to complete all required paperwork and documentation. Interns are responsible for their housing, meals, and travel expenses. All interns receive free admission to events, discounts in Cheekwood’s gift shop on their days of service, and two individual admission passes to Cheekwood to share with friends and family. Application Requirements: Interested applicants should submit a letter of interest with desired internship and semester, a resume, and a list of 3 references, at least 1 academic. Applications are accepted on a rolling basis. *Start dates may vary based upon department needs and schedule. Please submit all applications to Abby Carlson at acarlson@cheekwood.org by application deadline for the desired semester. Accepted interns will be required to undergo a background check.