Program Policies - Cheekwood
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Registration

To register for an adult education or wellness program:

  • Visit our calendar page, Adult Education, and Wellness 360 page
  • Contact Cheekwood Visitor Services via [email protected] or (615) 353-6965
  • Contact the Cheekwood Education Department via [email protected].

Pre-registration is required for all adult programs. Program capacity is limited.

Registrants will receive a confirmation email with ticket information after registering. Email will also be used to communicate program reminders, specific program considerations, and weather updates. Please ensure we have your correct email on file to receive this information.

Pricing

  • Program registration includes general admission to Cheekwood. Please refer to specific program registration pages for details.
  • Cheekwood members receive a 20% discount on workshop registration. Become a member today!
    • Please note that current members purchasing tickets without their membership discount are not eligible for a refund of their discount amount after their transaction is completed. Your membership discount will display on the final transaction screen when you are prompted to enter credit card information.
Writing Workshop

Cancellations and Transfers

Cancellation by participant:

Participants may cancel a program registration up to 72 hours before the start of the program and receive a full refund.

To cancel your registration for a Wellness 360 class, please email [email protected].

To cancel your registration for an Adult Workshop, please email [email protected].

If a cancelation is not received within 72 hours of the program, a refund will not be issued.

Cancellation by Cheekwood due to weather:

If a program that is strictly held outdoors is cancelled due to weather, participants will receive a class voucher to redeem for a class of equal or lesser value at a later date. Vouchers are good for one time use only, and are valid up to a year after the originally scheduled class date.

Other cancellations by Cheekwood:

While we always aim to present all scheduled programs, Cheekwood may have to cancel a program for non-weather-related reasons. If a program is cancelled, all participants who have provided contact information will be notified no less than 48 hours in advance and refunded in full.

Class Transfer Requests:

Due to the complexities and underutilization of our class transfer options, we no longer offer class transfers.

No Show Policy:

Registrants with two or more “No Shows” within a season will not be allowed to attend a class or workshop the following season. “No Shows” are documented when registrants do not communicate via email or phone either a cancellation in advance of the class or do not attend class altogether.

Cancellation & Refund Policy for the
Advanced Garden Design Certificate

We understand that schedules and circumstances change. The following refund schedule applies to all program registrations for the Advanced Garden Design Certificate.

Cancellation Window Refund Deadline
Through April 4, 2026 Full refund April 4, 2026
April 5, 2026 – May 1, 2026 50% refund May 1, 2026
After May 1 or program start No refund

To request a cancellation:

Email [email protected] with your name and “Certificate Program Cancellation” in the subject line.

Deferral Option

Participants who cancel before the program start date (May 16, 2026) may request a one-time deferral to the next year’s program in lieu of a refund. Deferrals are subject to availability and must be requested in writing before May 16, 2026. Deferred enrollments are non-refundable.

Program Cancellation by Cheekwood

Cheekwood reserves the right to cancel the program if a minimum enrollment of 10 participants is not reached by May 1, 2026. In the event of cancellation by Cheekwood, all registered participants will receive a full refund and will be notified no less than 7 days before the program start date.

If a scheduled session must be cancelled due to weather, instructor unavailability, or other unforeseen circumstances, Cheekwood will notify participants as soon as possible and schedule a make-up session at no additional cost.

Missed Sessions

Enrollment in the certificate program reserves your seat for the full program (11 months). Fees are not prorated or refunded for individual sessions missed due to illness, scheduling conflicts, or other personal circumstances. As applicable, relevant course materials will be shared for missed sessions, but the experiential portions of the course (e.g. Garden Gathering, applied design and discussion time, custom tours) will be missed.

No Show Policy

Participants who miss two or more sessions without advanced notice may be removed from the certificate program at Cheekwood’s discretion. In such cases, no refund will be issued. The student community is an important part of the certificate experience, so individual presence is key.

Questions?

Contact the Education Department at [email protected] or 615-353-6980

Talent Release Policy

By participating in an adult program, participants grant permission, without restriction, to Cheekwood to record voice, image, and likeness for use in Cheekwood’s advertising, programming, promotional material, or for whatever purpose they may deem appropriate. Cheekwood is not liable for any such violation of private personal or property rights which participants might have in connection with such materials.

Flower Arranging Workshop

Liability Release Policy

By participating in an adult program, participants waive, release and discharge Cheekwood and its members, agents, employees, representatives, executors and all others acting on its behalf from any and all claims or liabilities for injuries or damages to my person and/or property, arising out of or connected with my participation in any of its activities, programs or services or the use of any equipment at various sites, provided by and/or recommended by Cheekwood.

Wait Lists

If a class or workshop is sold out, a wait list will be posted on the registration page. Wait list submissions do not guarantee a spot in the class or workshop. You will be emailed if a spot becomes available for you to register.

Disclaimers

  • Cheekwood reserves the right to accept or reject any registration for programs.
  • Cheekwood reserves the right to dismiss any program participant to ensure a safe, high quality experience for all participants.
  • Cheekwood reserves the right to substitute instructors, locations, and program content as necessary.

Minors

Adult classes and workshops are for participants 18 years old and older only. Minors should not be brought into classrooms and other instructional areas.

Anti-Discrimination

Cheekwood does not discriminate or permit discrimination by any member of its community against any individual on the basis of race, color, religion, national origin, sex, age, or disability in its programming or operations.

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